Specifies a sort order for a work queue.
Description
A work queue is a set of records that require processing (unprocessed sales for example); the Vitalware system manages the queue, allocating each unprocessed record in turn to the next available operator. A work queue is accessed from the Process>Work Queue sub menu.
By default, a work queue is processed as first in first out (FIFO). This entry allows the processing of the queue to be defined by a sort order. If a sort entry is not found for the queue, it is processed as a FIFO.
Usage
This Registry entry can be assigned to users and groups:
| Key | User | Group | Group |
|---|---|---|---|
| Key 1 | User
|
Group
|
Group
|
| Key 2 | user | group | Default
|
| Key 3 | Table
|
||
| Key 4 | table | ||
| Key 5 | Work Queue Sort
|
||
| Key 6 | Queue name | ||
| Value | Sort order | ||
In pipe-delimited format:
User
|
user | Table
|
table | Work Queue Sort
|
Queue name | Sort order |
Group
|
group | Table
|
table | Work Queue Sort
|
Queue name | Sort order |
Group
|
Default
|
Table
|
table | Work Queue Sort
|
Queue name | Sort order |
where:
|
Queue name |
is a work queue named in a Work Queue Registry entry. |
|
Sort order |
is the sort order which will apply to the work queue named in Key 6. The format for Sort order is: xcolumn;xcolumn;... where the value for x is either See Sort Registry entry for more details. |
Example
In this example the work queue is for web orders. When a record is inserted via the web its associated fee is added to the shopping cart, which is later checked out. This entry specifies that the processing order for these web records is based on the time they were paid for (i.e. updated / modified to reflect payment) rather than the time they were inserted:
| Key | Setting |
|---|---|
| Key 1 | Group
|
| Key 2 | Default
|
| Key 3 | Table
|
| Key 4 | ttnamereservations
|
| Key 5 | Work Queue Sort
|
| Key 6 | Check Request
|
| Value | +AdmDateModified;+AdmTimeModified
|